Shipping Policy
All the confirmed orders received by 5 PM IST are shipped
the same day. Orders within India are shipped through
Blue Dart while orders outside India are sent via FedEx.
If a courier service is not available for a particular
place in India the products are sent through the service
of the Indian Postal Department.
Orders received on Sundays are shipped on Monday.
Shipment within India
The confirmed orders within India are shipped via Blue
Dart. In case the courier service is not available for
any location, the order is shipped by Speed Post. In
case Speed Post Service is also not available for any
particular location, the orders are shipped by Registered
Post.
Please note that all products on Diwalimela.com are
shipped free of cost within India. All shipping costs
are included within the price of the product itself.
Shipment outside India
The confirmed orders outside India are shipped via
FedEx. The shopping cart adds international shipping
charges as per the weight of the items and packaging.
Delivery
Courier deliveries within India are made within 1-3
working days while orders outside India delivered within
3-5 working days. In case the package is send by Indian
Postal Service it usually takes 3-10 working days to
reach the intended destination.
Track your order
When the order is shipped, the complete shipping details
of the order along with the airway bill of the courier
service is also sent to you via email. You can also
track the status of you order directly at our site via
our state of the art tracking software, which will provide
you with all the relevant details. However in case the
products are delivered through Indian Postal Services
we will be able to provide you with only a receipt of
dispatch by the Indian Postal Department as shipment
under this mode is without tracking facility.
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