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The Diwalimela story |
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Diwali
Mela, India's first ever and largest online Diwali gift store,
celebrates its seventh year in a row in 2008. Our journey with
you began in 1998 when we celebrated the festival of Diwali
with you by sending sweets and gifts to your loved ones. On
our website, we offer you the widest range of sweets, cards,
gifts and beautiful handicraft items, from which you can have
your pick and please your loved ones. In 2000-2001, we
ventured into e-commerce and have grown tenfold in the last
three years. One of the reasons for our growth is the love
and warmth we have received from our patrons and customers,
which has allowed us to build and maintain a strong bond with
you. |
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Diwali gifts |
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We
offer a wide range of carefully selected gifts, sweets,
handicraft items and exclusive cards. Our products maintain
strict quality control standards during product selection, to
ensure only the best items are offered to you-- our most
valued customer. Our products are chosen with a personal
touch, keeping the festivity and sanctity of the festival of
Diwali, in mind, to ensure that you may express your best
wishes perfectly.
Our exclusive products have the aptitude to attract and
please all age groups. It includes marble gifts, diyas,
candles, dry fruit packs, latkans, Laxmi-Ganesh wooden idols,
Diwali Gift Pooja Thali, Mandir, Perfumed Gel Candles, Ganesh
Latkan Ceramic, Incense Set, Lamp Shades, Set of Diyas,
Bandhanvaar with Assorted Dry Fruits, Lamp Shades, Blue
Pottery Diyas and lot more. Have a special gift in your mind?
You are sure to find it on Diwali Mela. |
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Handicraft products |
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The
handicraft products on our site are made by traditional master
craftsmen, from North India. Our marketing representative
personally travels to various locations, sometimes in the
interiors of regions, to meet the descendants of court
artists, whose skilled hands create works of art for
discerning customers worldwide. These artists are personal
painters and sculptors of the courts of Rajas and Maharajas of
India and their art has been passed on from father to son for
generations. |
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Sweets and chocolates |
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The
sweets, we offer, are the best of Haldiram's range. The
Rasgullas and Gulab Jamuns are packed in airtight containers,
to ensure they remain fresh and unspoilt in transit.
Haldiram's is a global brand established in Bikaner,
Rajasthan, in 1937, which specializes in manufacturing
traditional Indian sweets and snacks. Haldiram's sweets and
snacks are internationally recognized for their purity,
traditional taste and certified quality. The chocolates and
cookies we offer are from Cadburys and Britannia, which are
reputed brands known for their delicious taste and excellent
standards of quality. |
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Packaging and sending the gifts |
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Special
care is taken while packaging and transporting these gifts to
ensure that no damage is done to your Diwali gifts and further
your sentiments attached to them. We offer special packaging
for the gifts, sent with great care.
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Customer care |
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Each
year as Diwali Mela has grown, we have addressed all customer
issues through our customer redressal mechanism. This has
helped us build a base of loyal customers who place their
confidence in Diwali Mela, as a time-tested store that always
provides quality products and genuinely cares about its
customers. With our six years of experience, Diwali Mela is
known for its customer friendly and efficient service. Our
marketing head Mr Mani Singh can be contacted at +91
9871399003 between 08:00 to 20:00 IST, for orders, shipments
or any other clarifications. We are available around the
clock, in the days leading up to Diwali to answer all your
queries, through Live Chat. You can also communicate with us
online at mani@infobase.co.in and care@diwalimela.com.
We offer order tracking so that you can be sure of where your
parcel is, at any time on its delivery route. You will also
receive e-mail confirmations of your order being placed and
shipment being made. When your parcel reaches its destination,
we will inform you that it has been received. |
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You can track your order through two easy
ways: |
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- We provide you an interface on Diwali Mela, with which
you can view the status of your order.
- Once the order is shipped, you will receive your waybill
number through mail, with this number you can track your
order details on Blue Dart website.
- In case of the places Blue Dart does not offer its
services, you can surely track your order through Diwali
Mela.
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We are committed to ensuring that our
customers are happy with the rakhis and gifts we offer. The
positive feedback we have received from satisfied customers in
the past motivates us to provide you with a better and more
efficient Diwali Mela in 2008. |
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